Policies
TERMS OF SERVICE
Please read these terms of service ("terms", "terms of service") carefully before using [www.jhdesigns.uk] website (the "service") operated by [jhdesignsuk] ("us", 'we", "our").
CONDITIONS OF USE
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.
COPYRIGHT
Content published on this website (digital downloads, images, texts, graphics, logos) is the property of [jhdesignsuk] and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of [jhdesignsuk], with copyright authorship for this compilation by [jhdesignsuk].
COMMUNICATIONS
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
APPLICABLE LAW
By visiting this website, you agree that the laws of the [United Kingdom], without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between [jhdesignsuk] and you, or its business partners and associates.
DISPUTES
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court [your location] and you consent to exclusive jurisdiction and venue of such courts.
COMMENTS, REVIEWS & EMAILS
Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant [jhdesignsuk] non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.
LICENSE & SITE ACCESS
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.
PRIVACY POLICY
Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.jhdesigns.uk (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (paypal & stripe account information), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your personal information, as described above. For example, we use BigCartel to power our online store, you can read more about how Bigcartel uses your Personal Information here: www.help.bigcartel.com/privacy-policy. Printufl also fulfills certain items stocked and their privacy policy can be found here: https://www.printful.com/policies/privacy .
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through our Site, we will maintain your order information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of [18].
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].
RETURNS AND REFUNDS POLICY
If you are not entirely satisfied with your purchase then please contact us via our email [email protected].
REFUNDS
Once your item has been received, it will be inspected and we will notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, a refund will be made to your credit card (or original method of payment), or a replacement will be sent out.
If you are not wanting a replacement item then you will receive the credit within a certain amount of days, depending on your card issuer's policies.
SHIPPING
Delivery and shipping information can be found here.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
CONTACT US
If you have any questions please don’t hesitate to contact via our email - [email protected] or alternatively through the contact page or by the social media links at the bottom of the page.